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Navigating the convergence of E-commerce and physical retail

What happens when the digital world collides with the in-store experience? And how are brands adapting to meet the rising demand for seamless, hyper-connected shopping? 

Join us for an afterwork where we’ll explore the intersection of technology, customer service, and innovative commerce, and ask the big questions about the future of customer experience.


And don’t worry, we’ll make sure you’re well taken care of—drinks are on us! 

Note: The event will be held in English.

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SPEAKERS

Mitchell Vergeer
Head of Retail @ Axel Arigato

Sirak Tekeste
Client Partner @ Snapchat Sweden

Johny Larsen
Nordic Director @ Sprii

Oscar Aspling
Head of Tech @ Weekday & Monki

Oscar Rundqvist
Co-founder & CEO @ eComID

Andreas Schön
Lead Strategy Consultant @ Vaimo Nordics

John Karsberg (PhD)
Senior Retail Strategist

Mikael Bengtsson
Head of commercial - Retail Tech @ ITAB

Jakob Dahlner
CTO @ Elon Group

Fredrik Amréus Hammargården
Co-founder, Chief Product Owner @ Indivd

Jesper Eriksson
Chief Commercial Officer @ Kustom

Anna Åsebring
Business developer CX @ ARKET

Kristina Pettersson
Moderator / Founder and CEO @ The Reach

Carl Setterberg
Moderator / Head of Epicenter Retail

With two decades of retail expertise and a passion for innovation, Carl Setterberg has a visionary force. He has spent 15 years shaping the landscape at H&M, working with tech, business development, and innovation. He has also founded several ventures in both Real Estate and Sports.

Carl is known for his curiosity and social skills and quickly sparks transformative conversations about pushing boundaries and embracing change.

As part of Epicenter - house of digital Innovation, Epicenter Store stands as a beacon of retail progression. Here, not only do we house a unique array of products and ideas, but we foster a community that thrives on collaboration, innovation, and growth. Beyond the retail space, Epicenter offers co-working zones, lively events, a top-level community, and invaluable advisory services that are designed to propel your company forward.

Agenda

15:00

Doors open

15:15

Welcome to Epicenter!

Carl Setterberg
Moderator / Head of Epicenter Retail
Kristina Pettersson
Moderator / Founder and CEO @ The Reach
15:20

How freedom Fuels Next-Level Service—And Builds a Brand People Want to Work For

Mitchell Vergeer
Head of Retail @ Axel Arigato
15:35

Meet the customer in a modern age

Mitchell Vergeer
Head of Retail @ Axel Arigato
Oscar Rundqvist
Co-founder & CEO @ eComID
Oscar Aspling
Head of Tech @ Weekday & Monki
Carl Setterberg
Moderator / Head of Epicenter Retail
15:55

The power of AR to drive engagement

Sirak Tekeste
Client Partner @ Snapchat Sweden
16:10

Engaging, Interactive, and Video-First - The Future of E-commerce


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Johny Larsen
Nordic Director @ Sprii
16:35

Brick & Click: Navigating the New Retail Reality

Mikael Bengtsson
Head of commercial - Retail Tech @ ITAB
Fredrik Amréus Hammargården
Co-founder, Chief Product Owner @ Indivd
Kristina Pettersson
Moderator / Founder and CEO @ The Reach
Anna Åsebring
Business developer CX @ ARKET
Carl Setterberg
Moderator / Head of Epicenter Retail
16:55

Unified Payments: Frictionless, Flexible & Personalized

Jesper Eriksson
Chief Commercial Officer @ Kustom
Carl Setterberg
Moderator / Head of Epicenter Retail
17:05

Agentic Personalization and the future of e-commerce

Andreas Schön
Lead Strategy Consultant @ Vaimo Nordics
17:15

Agentic Personalization and the future of e-commerce

Andreas Schön
Lead Strategy Consultant @ Vaimo Nordics
John Karsberg (PhD)
Senior Retail Strategist
Jakob Dahlner
CTO @ Elon Group
Kristina Pettersson
Moderator / Founder and CEO @ The Reach
17:30

Drinks & Networking

18:30

Event end

Let us brag a bit...

Earlier Partners

Join as a Partner! 🚀

Partner with Epicenter Store, the experimental retail hub where innovation meets commerce. Connect with decision-makers from leading tech, retail, and innovation companies.

Gain exposure through in-store activations, co-branded events, and creative collaborations tailored to your needs. As a partner, you’ll also shine as a keynote speaker at our events, positioning your brand as a thought leader.

Enjoy visibility across all Epicenter communications, including social media, newsletters, and in-store displays.

Contact us to create the perfect partnership for you!

REACH OUT

Ebba Brundin
Head of Epicenter Store

ebba@epicenterstockholm.com

Matilda Muhr Göransson
Head of Community

Organized by

This event is partnered with Sprii, Vaimo,